CUSTOM JAVASCRIPT / HTML

For Warehouse Managers that are losing Sleep over Retail Chargebacks, Damage Claims, Rejected Loads, Freight Claims and Supply Chain Visibility

How to start saving $20K per month per Warehouse in under 15 days using Enterprise Photo Documentation System.

CUSTOM JAVASCRIPT / HTML
  •   Watch Training Video Below
  • ​  Start your  30-day  Free Trial

Start Saving in Freight Claims and Chargebacks, Today, For a Very Low Price! 

Start Saving in Freight Claims and Chargebacks, 
Today, For a Very Low Price! 

Customers 

3000+ Users

and counting

3 PL Companies

Distributors

Consumer Goods

Heavy Equipment, Industrial, High Value Products

Supplier to Retailers

Other Customers

OUR AWARDS & RECOGNITIONS

Case Study

" The most important aspect that is helping NCR is the centralized repository of phots that can be accessed by everyone in the Supply Chain, even when they are working from a different location. Also the video is helpful, before we had a different systems, one for photos and another one for the video, so we were jumping between two different systems and it was a pain, I love the new addition, video to the LoadProof platform. When you add a video that was an entire another process that saves time. It was a big game changer, that was a big improvement you ask me that’s really happy to see.”

Dennis Walker
Sr. Manager of Global Distribution and Warehousing

NCR Distribution

NCR’s decision was to follow a trust and verify policy as they are working with many 3PLs in multiple facilities. Dennis heard about LoadProof through his friend in the industry and decided to turn on LoadProof in the first facility. Dennis turned LoadProof on in the facility, basically started with a platinum plan in the first facility. They saw tremendous value, as this facility was run by a 3PL partner. They took photographs for the following scenarios
  • LTL shipments to customers 
  • ​Parts shipment to customers, especially the most overlooked items such as cables
  • ​Manifests of the shipments 
  • ​Weights of Shipments 
Then NCR turned on LoadProof in 3 more facilities, so NCR is running LoadProof in 4 facilities so far. 

Track Loader Parts

Case Study

"Before the way our system is set up I’d never really know which one of my warehouse associates pulled the order, who acted and who shipped it. So there was no accountability as far as someone is shipping the wrong part or shipping the wrong quantity. But now that everyone has a username. Once we go to that Photo we automatically know who took the photo of that shipment and who was responsible for making sure that shipment went out correctly so we’ve really seen improvement in those three aspects of business."

Dan Wintemute

Operations Manager  

Track Loader Parts

Track Loader Parts sells parts for ASV, Terex & select Caterpillar components. Track Loader Parts offers great prices on all ASV, Terex and select Caterpillar track loader parts. These include undercarriage, engine, body components, rubber tracks and more...Track Loader Parts prides itself in carrying out their mission which is to provide the expertise on ASV, Terex and CAT components in a straightforward manner without making the customers go through round robin conversations with reps who don’t seem to even know what they are selling. 

Trak Loader Parts core focus is to not only provide that expertise on the parts and components they are selling, but always accurately identify the part the customer needs and ship it to them on a timely basis, so their large resource intensive projects are completed on time and within budget. Track Loader Parts biggest challenge was to show that they shipped the parts perfectly based on the order that was placed. LoadProof helps them execute on that mission on a daily basis helping them hit right on the bulls eye on every single parts order. 

Start Saving in Freight Claims and Chargebacks, 
Today, For a Very Low Price! 

Case Study

With LoadProof we can take different sample audits out there and use that as a training tool or a process improvement tool to really stabilize the shipping processes. We are looking to expand LoadProof across our other facilities. Overall we have improved in the Loading process, we are doing better year over year, our customer service team keeps their eye on the claims that we are receiving. The tool has definitely helped us in the training process, with Loadproof we can easily train the operator, I can ask a Quality Operator to distinguish between properly loaded trailers versus not very well loaded trailers by looking at the pictures within LoadProof. Overall our claims numbers have improved."

Paulo Lubag

Logistics Solutions Manager 
Kohler

Kohler Co., founded in 1873 by John Michael Kohler, is an American manufacturing company based in Kohler, Wisconsin.[2] Kohler is best known for its plumbing products, but the company also manufactures furniture, cabinetry, tile, engines, and generators. Destination Kohler also owns various hospitality establishments in the United States and Scotland. In February 2017, Kohler Co. acquired UK-based Clarke Energy from the management team and ECI Partners,[3] a multinational specialist in the engineering, construction, installation and maintenance of engine-based power plants and is an authorized distributor of GE's reciprocating engines in 19 countries worldwide. Paulo Lubag, the Logistics Solutions Manager at Kohler was looking for a solution to ensure the pallets are loaded properly in the trailers when the loads are shipped out. Paulo’s challenge was to ensure the loads are loaded properly. Paulo was able to leverage LoadProof to train his operators and put in a good training process to load the trailers properly. 

Case Study

Ryder System Inc.

Story Ryder System, Inc., commonly known as Ryder, is an American transportation and logistics company. It is especially known for its fleet of commercial rental trucks. Ryder specializes in fleet management, supply chain management, and dedicated transportation management. It also offers full-service leasing, rental and maintenance, used vehicle sales, transportation management, professional drivers, e-commerce fulfillment, and last-mile delivery services. Ryder operates in North America, and the United Kingdom. It has its headquarters in Miami, Florida within Miami-Dade County. Ryder’s facility in Atlanta ships Kelloggs Corn Flakes to the food retailers. Ryder was experiencing heavy freight claims for some reason. The then operations manager having seen LoadProof and its benefits from his previous work experience decided to roll out LoadProof in the Ryder facility as well. 

From that point onwards Ryder has saved a vast amount of dollars on Freight Claims. Looking at the success from the first facility, Ryder has rolled out LoadProof in the second facility in Lancaster, Pennsylvania as well. 
“We wanted to make sure we provided pictures with customers with the load bars and packing we did, we did this with the digital camera, it was very difficult to manage the pictures. We would spend all day finding pictures. We wanted a better process, LoadProof has worked very well. When we have a claim against us, we can go back to the pictures and show that when the product left here it was in good condition, but when it got to the destination it might be in another shape or damaged, we could say on our end, it was good when it left here, we don’t what happened during transit. We're saving $100,000 to $200,000 a month on claims through LoadProof, these savings are in freight claims and damages. It makes it so easy to retrieve them and sort  them. I have two important customers with whom I need to share the pictures, the process is lot easier with LoadProof, it was a seamless process to learn how to use LoadProof, My Director has already recommended LoadProof to all his facilities, he has recommended LoadProof to everybody."

Jameson Durrah

Operations Manager 
Ryder Logistics

Start Saving in Freight Claims and Chargebacks, 
Today, For a Very Low Price! 

Berner Food & Beverages

Case Study

" $10K in savings per month. Most recently 7 trailers were rejected in a week Started using LoadProof - Less & less rejected trailers After Started using LoadProof - Max 1 rejected trailer a week 

Saved a ton of $$$ - saving anywhere from $10K to $20K per month . The amount of rejected loads have decreased significantly - WE WILL HAVE 4 to 6 TRAILERS REJECTED PER WEEK, NOW THAT HAS GONE DOWN TO MAY BE 1 A WEEK. It has been a fantastic tool for us - It is very easy to use, it can save a lot of $$$." 

Ryan Bicksler

General Manager
Berner Food & Beverage

Berner Food & Beverage is a leading supplier of shelf-stable, dairy-based food and beverage products to large CPG companies, emerging beverage brands, and private label retailers nationwide. The Company is a single source partner for food and beverage products including RTD coffees and teas, dips, sauces, and snacks. The Company maintains the highest credentials and certifications including SQF2000 Level III, organic certified, HACCP certified, and meets the stringent standards of virtually every CPG brand and major retailer in North America. Berner Foods 3PL is an operation that receives the food products from the Berner Food Manufacturing plant and then ships those food products to the retailers’ distribution centers.

Berner Foods 3PL operations handles food products such as aerosol cheese, Ready to Drink coffee, dips, sauces etc. Ryan Bicksler the General Manager of the 3PL facility and was overwhelmed with the challenge when seven trailers were rejected in a week. The trailers were rejected by the customer because the food products his team shipped were spilled over and the trailer was a complete mess when it arrived at the customers DC. Ryan had to find a solution to address this problem, that is when he found LoadProof and started using it ever since. It has been working really well for his operation and he has turned on LoadProof in other facilities also.

Case Study

Daikin

“Saves 20 or 30 hours of labor per week per site by managing the Phototaking process. We go back to customers that ask - hey what did this look like before left or what it looked like when you when you shipped it. Certainly from a cost deterrent of claims being made back to us."

Troy Hansen


Materials Manager
Daikin Applied

Daikin Applied Americas (formerly McQuay International) is a global corporation that designs, manufactures and sells heating, ventilation and air conditioning (HVAC) products, systems, parts and services for commercial buildings. Since 2006, McQuay has been a subsidiary of Daikin Industries, Ltd. McQuay world headquarters are located in Minneapolis, Minnesota, United States. Products are sold by a global network of sales representatives and distributors. Since its founding in Osaka in 1924, Daikin has expanded business focused primarily on-air conditioning to over 150 countries. Aiming to help solve social and community problems and grow business, Daikin strives to meet expectations and maintain trust worldwide as a global company that supports human health and comfort while creating new value for air and the environment. Daikin has 7 facilities in the USA, from where HVAC systems are shipped to customers all over North America. The 7 sites are Dayton, Fairbault – North, Fairbault – South, Owatonna, Phoenix, San Luis Potosi and Staunton. 

Daikin manufactures large HVAC systems and ships those large HVAC systems in flatbed trucks daily. Each flatbed truck would fit 2 to 3 HVAC system. There are 3 locations in Minneapolis, overall, there are 9 locations in North America. Every day each location is shipping approximately 20 to 30 HVAC systems. In a week they are shipping about 150 HVAC systems, there is no easy way to retrieve Photos of the condition of the HVAC systems, if a customer comes back asking for a specific Photo to examine the condition of the HVAC system, when it left the Daikin facility in order to ensure the product was shipped without any damages. 

Case Study

"Used a 12 year old PC with an old school scanner/camera to take pictures for about 10 to 12 years. Started using LoadProof - everything is so much easier now, don't need the elaborate infrastructure we used to have that has reduced labor by 2 people. Been using for more than a year now. When I found LoadProof, It is a giant relief, I did not have to reinvent the wheel, we save 80 labor man hours per week by using LoadProof. We started using for Outbound shipments first, from the benefits we have seen, we have started using it for Inbound as well for Returns - YOU CANNOT ARGUE WITH 
PICTURES."

Greg Wiltse

Senior Manager
WMS Support

Global Industrial has been distributing industrial products for the last 70 years with customer-centric focus providing industry-leading products, knowledge and expertise, and operational excellence all designed to bring our customers a differentiated and delightful experience. They offer extensive account management tools, huge selection of products, low prices, same day shipments on most orders and extended service plans. Global industrial realized the importance of providing customers the pictures of the condition of their orders when they were shipped, so has been doing this for over 10 years using obsolete technology. 

Recently they wanted to find a better technology and were looking for options, that is when. they ran into LoadProof. They called and got set up immediately and has been using in all 5 facilities ever since. LoadProof has been a game changer for the Global Industrial team

Start Saving in Freight Claims and Chargebacks, 
Today, For a Very Low Price! 

Case Study

Kenco

Kenco Group, or Kenco, is a privately held Chattanooga, TN-based company that provides logistics services. Kenco specializes in distribution and fulfillment, transportation management, material handling services, and warehouse real estate management. Its headquarters is located in Chattanooga, Tennessee. Kenco was founded in August 1950 by Jim Kennedy Jr. and Sam Smartt under the name Cherokee Warehouses. Cherokee Warehouses owned a single 100,000 square-foot warehouse in Chattanooga, Tennessee. Cherokee Warehouses became Kenco with the signing of its first dedicated contract warehousing arrangement with Dupont in 1967. As of 2015, Kenco was managing over 30 million square feet of warehouse space in North America. This facility received construction products such as dry wall from the manufacturer. This facility’s function is ship those dry walls to the customers. 

Before LoadProof, if the customer complained that they received a damaged shipment, the only option for Luke was to replace them for free and take a blame.But after LoadProof was turned on Luke was able to successfully push back and say with Photo proof, that his team did a great job, it was not his fault and it was not fair to pay for the charge backs. 

Also, with LoadProof Luke was able to provide feedback on better packaging practices they can follow in order get the drywall shipped without any damages.
“Damages to the product when it arrived at the DC was too much. After LoadProof we are able to capture photos both Inbound & Outbound Been using for more than a year, saving about $5K to $10K per month, considering the number of claims that are rejected now, because we are able to show pics that we did our job right, just the overall increase, the damages we are able to catch and show it to the production org, results in these savings. The number of claims paid has certainly reduced. THE APP PAYS FOR ITSELF 1000 TIMES OVER.”

Luke Gendreau


Warehouse General Manager
Kenco Construction Products DC

Case Study

Mannington Mills

"LoadProof helped with our claims - as long as they're doing their part on the dock and taking their pictures then we have to go back and say, we did our job right and it dropped a lot of claims. Before we had LoadProof we wouldn't have a way to look at this. It saves us a lot of money and it's helping us a lot.

Looking at the savings, we rolled it out in our other facility in Florida, we are using it in Florida facility too. We are using it in our iPads, Android Tablets and I have got it in my personal phone too, it is so easy to use. Our savings are most from the freight claims. And we have our customers come back and say, this was not on there, we are able to show pictures and say, hey here it is, we loaded the product. I would recommend to a friend or a colleague."

Craiglyn Mullins

Logistics Coordinator
 
Mannington Mills

Mannington Mills is an international flooring manufacturer with corporate headquarters in Salem, New Jersey. The company was founded in Salem by John Boston Campbell and his sons Neil and Kenneth in 1915. In 2008, Mannington acquired Burke Industries, which produces rubber flooring tiles, wall base, treads, and accessories. In addition to facilities at the Port of Salem and the Pureland Industrial Complex in New Jersey, the company has three additional plant locations: in Epes, Alabama; Calhoun, Georgia; and High Point, North Carolina. Burke Industries facilities are in Eustis, Florida and San Jose, California. 

A privately held company, Mannington is one of the largest and oldest flooring manufacturers in the United States and is the world's largest manufacturer of luxury vinyl tile. It also produces residential and commercial resilient, laminate, hardwood and porcelain tile floors, as well as commercial carpet and rubber. Mannington Mills was having way too many claims and the Warehouse manager at that time was looking for solution to fix this problem, he ran into 
LoadProof during his research and turned on LoadProof for his facility in Calhoun Georgia. 

Start Saving in Freight Claims and Chargebacks, 
Today, For a Very Low Price! 

Case Study

Saddle Creek

"The customer’s customer claimed there were a couple of damage units, so our customer went ahead and asked us. As we had photos of it and he let them know that we did have those pictures as proof and then the $1900 claim was dismissed. LoadProof was so easy to implement, no training required. Anybody with delivery issues would highly benefit from LoadProof, customers with shortages and damages issues would greatly benefit from LoadProof, it works great, it saves money, if you are running a business like this, you need a tool like this.” 

Ernesto Ayala

Supervisor, Distribution
Saddle Creek Logistics
Saddle Creek Corporation is a nationwide third-party logistics (3PL) company providing integrated warehousing, transportation, packaging and fulfillment services. Headquartered in Lakeland, Florida, the 3PL operates locations across the U.S. The company's transportation division, Saddle Creek Transportation, offers both logistics services and fleet operations nationwide. Over the years, Saddle Creek broadened its customer base and expanded its services through 
controlled, strategic growth, seizing opportunities that fit the company’s strengths and strategic interests. Saddle Creek expanded into transportation with a fleet of trucks and a brokerage operation and capitalized on growing demand for packaging services with the purchase of a contract packaging company in Charlotte, NC. While still a family-owned company today, Saddle Creek has become a leading, nationwide third-party logistics provider. 

Employing more than 2,000 associates to help manage 15,000,000 square feet (1,400,000 m 2) of space and 27 locations around the country. There was a request from a customer that shipped computer laptops with the help of Saddle Creek to retailers was the reason why Saddle Creek had to start taking pictures using LoadProof. This customer wanted to have proof to show that the 3PL that they had hired has been doing a great job in making sure the condition of the products left the facility in a perfect condition. LoadProof has helped Saddle Creek already save enough dollars and 
also keep the customer happy. 

Testimonial

It is a vital program to our operation and prevents us from being responsible for damages to product after it leaves our warehouse because we can prove the load was not damaged when it left our warehouse."

Denise Agudelo

Business Analyst
Bosch

Bosch - Summerville South Carolina

Robert Bosch is located in Summerville, South Carolina. This organization primarily operates in the Special Warehousing and Storage, nec business / industry within the Motor Freight Transportation sector. Robert Bosch employs a lot of people at this branch location primarily engaging in Bosch components to auto manufacturers such as Ford, Toyota, Honda, Nissan etc. The Bosch plant is primarily in the diesel, gasoline, and chassis systems businesses, manufacturing clean diesel injection products; unit injection products; gasoline, port, and direct fuel injection systems; antilock braking; and electronic stability control products. 

Before LoadProof the outbound team did not have any way to prove that they did their job right, they had to shoulder the responsibilities for the damages, even though the damages were not there when the shipments left the facility, now with LoadProof the Bosch team is able to clearly prove that they shipped their loads perfectly without any damages.

Case Study

Stryker

Stryker Corporation is an American multinational medical technologies corporation based in Kalamazoo, Michigan. Stryker's products include implants used in joint replacement and trauma surgeries; surgical equipment and surgical navigation systems; endoscopic and communications systems; patient handling and emergency medical equipment; neurosurgical, neurovascular and spinal devices; as well as other medical device products used in a variety of medical specialties. In the United States, most of Stryker's products are marketed directly to doctors, hospitals and other healthcare facilities. Internationally, Stryker products are sold in over 100 countries through company-owned sales subsidiaries and branches as well as third-party dealers and distributors. 

This DC ships Stryker hospital beds to hospitals. Before LoadProof when a customer submitted a damage claim, the only option that was available was to pay that customer for the damage. Now with LoadProof, the warehouse manager is able to show proof of the condition of the bed that left the facility. Not only that they were also able to show that the bed was shipped perfectly packed with the blankets that protect medical equipment, then they were also strapped to ensure they don’t fall down during transit, etc. 

While using LoadProof on the inbound receiving process helped identify damages that were caused by
the inbound carrier.

During the inspection process if they found any issues, they were able to file claims with the inbound carrier with the photos from LoadProof. Also when shipping outbound loads, they were able to document proof of the condition of the shipment that left theirfacility.
"LoadProof Helps to Quickly & Accurately figure out: incorrect shipments, what is wrong with the shipment, and how to streamline processes in the warehouse to reduce man-hours spent, It is also really easy to use. It's a life saver if you will. LoadProof enables the warehouse team to be accountable for all our efforts. We are able to show through photos how we loaded the pallets. We strive to make sure the items are delivered in the same condition they left the warehouse. LoadProof improves efficiency & reduces cost."

Brandon Vanstelle


Warehouse Operations Manager
Stryker

Start Saving in Freight Claims and Chargebacks, 
Today, For a Very Low Price! 

Testimonial

With LoadProof it is so easy to show we did our job right, by retrieving photos, even though we did our job weeks or months ago. Vendors were able to look at the images whenever they want".

Emmanuel Bradley

Director of Operations Kenco

Kenco - FMCG

Kenco Group, or Kenco, is a privately held Chattanooga, TN-based company that provides logistics services. Kenco specializes in distribution and fulfillment, transportation management, material handling services, and warehouse real estate management. Its headquarters is located in Chattanooga, Tennessee. Kenco was founded in August 1950 by Jim Kennedy Jr. and Sam Smartt under the name Cherokee Warehouses. Cherokee Warehouses owned a single 100,000 square-foot warehouse in Chattanooga, Tennessee. Cherokee Warehouses became Kenco with the signing of its first dedicated contract warehousing arrangement with Dupont in 1967.

As of 2015, Kenco was managing over 30 million square feet of warehouse space in North America. This facility ships fast moving consumer goods products to retailers on behalf of its customer. Emmanuel as a DC General Manager rolled out LoadProof because he wanted to show bot the retailer and the name brand customer that the products are being shipped in perfect manner without any damage when the products left the facility. 

XPO Logistics

Testimonial

“We export a lot of our products through the containers. LoadProof is easy to document such loads that are being exported because I can take pictures superfast, upload them to the cloud and the pictures stay there forever. I can share those pictures with anybody, in case of a claims situation or if there any questions on the condition of the product when it was loaded. I find LoadProof very useful for my business and I would highly recommend for others as well. 

LoadProof is fast, easy, and very user friendly. Convenient way to track loads, quality issues, and even safety incidents for your business needs. Not only we were up and running in one day, we started seeing value from day one."

Tim Campbell

Executive General Manager

XPO Logistics

XPO Logistics is an American multinational transportation and contract logistics company that manages supply chains for 50,000 customers, including 69 of the Fortune 100.It operates in 30 countries, with approximately 100,000 employees. XPO Logistics, Inc. is the 7th best-performing stock of the last decade on the Fortune 500, with share prices rising more than 1,000% from the time its CEO, Bradley Jacobs, took control. XPO's corporate headquarters are located in 
Greenwich, Connecticut. Its European headquarters are located in Lyon, France. Tim was tired of the finger pointing from the receiving side when the containers arrived with damages. So Tim as a Warehouse General Manager was directly responsible for all the damages, so Tim researched and found LoadProof, it was no brainer, Tim immediately signed up for LoadProof and started using the tool. Tim and his team immediately saw the benefits and they were able to prove with pictures that the containers were shipped in a perfect condition and with pictures Tim was able to clearly prove that to the rest of the partners in his Supply Chain community. 

Case Study

DSW Distribution 

LoadProof lets us be able to do it more efficiently, quickly and keep it organized and stored. We saved approximately $30,000 per year on the labor costs alone, there are many other benefits that we are not able to quantify accurately, overall we like LoadProof a lot." 

Chris Thiel

Vice President, General Manager  
DSW Distribution Centers

DSW Distribution Centers, Inc. was organized in April 1973 for the purpose of warehousing and distributing general commodities within the Greater Southern California area. Early operations began in Anaheim, California in a leased dry warehouse. In 1984, DSW expanded our multi-temperature services into two other cities in Southern California with company-owned land & warehouses servicing the entire USA. In 1985, DSW’s second generation leadership began redesigning DSW’s service offerings, obtaining specialized licensing, and enhancing Management Information Systems to meet the ever-changing demands of logistics and supply chain challenges. TODAY, under this same second-generation leadership, DSW operates over 6,500,000 cubic feet of multitemperature controlled & multi-licensed warehousing space in Southern California’s primary distribution hub of Rancho Cucamonga California, otherwise known as the Inland Empire. 

Story This DC shipped multiple products and one of the challenges was to take pictures of the documentation. This team had a complicated and very expensive system to make electronic copies of the documentation. They were able to replace that system with LoadProof and save quite a bit of dollars. 

Start Saving in Freight Claims and Chargebacks, 
Today, For a Very Low Price! 

Case Study

Sealed Air

Sealed Air Corporation is a packaging company known for its brands: Cryovac food packaging and Bubble Wrap cushioning packaging. It sold off its stake in Diversey Care in 2017, Headquartered in Charlotte, North Carolina. In 1957, American engineer Alfred W. Fielding and Swiss inventor Marc Chavannes attempted to invent plastic wallpaper with a paper backing. While the wallpaper failed, Fielding and Chavannes later realized that what they had come up with could be used for packing material. Sealed Air was founded in 1960 based on this invention of Bubble Wrap. The same year, Sealed Air raised $85,000 in its initial public offering. Fielding served as executive vice president and director of Sealed Air until his retirement in 1987, while Chavannes worked mostly as a consultant. T.J. Dermot Dunphy served as CEO from 1971 to 2000. An Oxford University graduate who received his MBA from Harvard Business School, he became chairman of Kildare Enterprises, LLC in November 2000 after leaving Sealed Air. During his tenure at Sealed Air, sales grew from $5 million to $3  billion. On July 23, 2014, Sealed Air announced that it would be moving its global headquarters to Charlotte, North Carolina. In January 2018, Ted Doheny took over as CEO. 

Sealed Air was having major problems with customers submitting damage claims even though Sealed Air shipped everything perfectly, Sealed Air partnered with their 3PL Kenco and Smart Gladiator and came up with the LoadProof solution. 

Upon rolling out LoadProof, Sealed Air saw 95% of the damage claims went away and in the first month $20,000 was saved in the first facility. 
“We captured more than 500 pictures in its first two months of deployment. For Sealed Air, the results were dramatic. Our site saw a 95-percent reduction in customer complaints, translating into an estimated $10,000 in cost savings per month for that one location alone. The solution provided transparency for everyone in the supply chain, including the distribution center, end customers, Sealed Air personnel, customer service reps and carriers."

Rick Olson


Executive Director
Sealed Air

Case Study

Kenco - Pharmaceuticals

LoadProof is so easy to use.
It is easy to store the pictures with the correct context. It is so easy to retrieve the pics you need. It has saved a lot of $$$ for us. It pays for itself 1000 times over."

Josh Keeney

Continuous Improvement Leader
Kenco Pharmaceutical DC

Kenco Group, or Kenco, is a privately held Chattanooga, TN-based company that provides logistics services. Kenco specializes in distribution and fulfillment, transportation management, material handling services, and warehouse real estate management. Its headquarters is located in Chattanooga, Tennessee. Kenco was founded in August 1950 by Jim Kennedy Jr. and Sam Smartt under the name Cherokee Warehouses. Cherokee Warehouses owned a single 100,000 square-foot warehouse in Chattanooga, Tennessee. Cherokee Warehouses became Kenco with the signing of its first dedicated contract warehousing arrangement with Dupont in 1967. As of 2015, Kenco was managing over 30 million square feet of warehouse space in North America. This DC was shipping pharmaceutical products to customers after receiving the products from the manufacturing plant. 

While using LoadProof on the inbound receiving process helped identify damages that were caused by the inbound carrier. During the inspection process if they found any issues, they were able to file claims with the inbound carrier with the photos from LoadProof. Also when shipping outbound loads, they were able to document proof of the condition of the shipment that left their facility.

Start Saving in Freight Claims and Chargebacks, 
Today, For a Very Low Price! 

Kenco

Testimonial

"Reduce freight claims by 85 to 90%, naturally reduced the chargebacks and claims. Loadproof has helped win the trust and confidence with the customer.
The freight claims and the chargebacks have come down by 85 to 90%. With LoadProof we are able to clearly show the condition of the product that left our
facility. Our customer has also taken an extra step to integrate LoadProof with the Accounts Receivable department. Now as the AR people are looking at
LoadProof, they are able to push back on the automatic deductions as a result of chargebacks. We use Loadproof in two different ways. First we used only
for the product that was leaving the facility, now we are using LoadProof for inbound shipments as well, especially to catch damages on inbound product.
Also we are able to prove the customer that there were not OSD (Overage, Shortage and Damages) issues.”

Marlo Gillum

General Manager

Kenco

Kenco Group, or Kenco, is a privately held Chattanooga, TN-based company that provides logistics services. Kenco specializes in distribution and fulfillment, transportation management, material handling services, and warehouse real estate management. Its headquarters is located in Chattanooga, Tennessee. Kenco was founded in August 1950 by Jim Kennedy Jr. and Sam Smartt under the name Cherokee Warehouses. Cherokee Warehouses owned a single  100,000 square-foot warehouse in Chattanooga, Tennessee. Cherokee Warehouses became Kenco with the signing of its first dedicated contract warehousing arrangement with Dupont in 1967. As of 2015, Kenco was managing over 30 million square feet of warehouse space in North America. This DC shipped food products that helped body builders and gym goers build a lot of muscle. The customers were complaining that the product arrived damaged and would often submit damage claims. After LoadProof Marlo and his team were able to push back on the chargebacks. 

Testimonial

"LoadProof - Taking pictures has instilled a very good discipline among our loaders in house, hence we are able to ensure our loads are prepped up and loaded on the trucks at a much better quality. This directly results in better customer satisfaction and long-term relationships with our customers."

Jerry Zyskowski

Director of Logistics 
Method Products, People Against Dirty

Method Products, Savings = $20,000 per month per facility 

People Against Dirty is a company made up of two brands–method and Ecover–filled with fearless thinkers, mad scientists and adventurous designers who believe in defying the status quo with innovation and optimism. We take cleaning seriously–but not ourselves. Founded in 2000 and headquartered in San Francisco, method (methodhome.com) is the pioneer of premium planet-friendly and design-driven home, fabric and personal care products. 

Formulated  with naturally derived, biodegradable ingredients, method puts the hurt on dirt without doing harm to people, creatures or the planet. Also playing an important role at People Against Dirty is Ecover (ecover.com) the revered pioneering European-based line of ecological cleaning products that has had an enormous impact on the world of cleaning –and a positive impact on the planet. Jerry as a Director of facility was struggling with the chargebacks he was getting from the Retailers. So he turned on LoadProof to show that his team did a great job and was able to push back on the chargebacks successfully.

Not only that, his people after looking at the photo documentation, decided that they would up the quality of the loads they shipped, which resulted in better customer sati raring and also better relationship with the customer.

Testimonial

XPO Logistics

XPO Logistics is an American multinational transportation and contract logistics company that manages supply chains for 50,000 customers, including 69 of the Fortune 100.It operates in 30 countries, with approximately 100,000 employees. XPO Logistics, Inc. is the 7th best-performing stock of the last decade on the Fortune 500, with share prices rising more than 1,000% from the time its CEO, Bradley Jacobs, took control. XPO's corporate headquarters are located in  Greenwich, Connecticut. Its European headquarters are located in Lyon, France. Don Powell was being blamed for the damages that some how occurred after the product left his warehouse in a pristine manner. 

Don and his team were frustrated when they were blamed even though they shipped their loads intact. Don and his team researched and found LoadProof and turned on LoadProof. From that point onwards Don was able to prove to his customer with photos that they did a great job and were able to get the situation addressed. 
As a General Manager for a 3PL Warehouse, I was responsible for shipping our products to our customer's customer. Somehow, we were told that we were not doing a good job when we shipped the products. So, we started using LoadProof, basically we started taking pictures of every single pallet that would leave our facility, we uploaded those pictures to the LoadProof cloud and made it available for our customer to look at, we wanted to prove, that we did our job right. We did this for 3 months, our customer understood that we are doing a great job and they stopped asking any questions on the quality of our shipments. LoadProof not only helped me prove that we did our job right, but also win the trust and confidence of my customer back " 

Don Powell


General Manager
XPO Logistics

Testimonial

"With LoadProof I am able to send photos of what condition our product was shipped in.

I am now able to push damage claims back onto the carriers as I have the pictures to show."

Julio Lopez

Operation Manager 
 Kenco

Kenco

Kenco Group, or Kenco, is a privately held Chattanooga, TN-based company that provides logistics services. Kenco specializes in distribution and fulfillment, transportation management, material handling services, and warehouse real estate management. Its headquarters is located in Chattanooga, Tennessee. Kenco was founded in August 1950 by Jim Kennedy Jr. and Sam Smartt under the name Cherokee Warehouses. Cherokee Warehouses owned a single 100,000 square-foot warehouse in Chattanooga, Tennessee. Cherokee Warehouses became Kenco with the signing of its first dedicated contract warehousing arrangement with Dupont in 1967. As of 2015, Kenco was managing over 30 million square feet of warehouse space in North America. 

This DC was shipping Stryker’s products, Julio was in a tough spot, where his team was blamed for the mistakes that were not theirs. As part of Kenco’s corporate wide rollout of LoadProof, Julio was able to take advantage of the tool and prove that they did their job right and were able to deny the damage claims that were due to carrier’s mistakes. 

Start Saving in Freight Claims and Chargebacks, 
Today, For a Very Low Price! 

Kenco

Testimonial

"Very simple to use, use it in Smartphone/Tablet/Desktop. 
Retrieval of Pics is very easy. 
Eliminated 10 to 15 load rejections per month, 10% of the total loads shipped were rejected, which resulted in saving about $10K per month, because we are able to show pics that we did our job right. No more culpability - wrong blame, customer relationship has improved significantly.

We are doing the right thing for the customer and also doing the right thing for our customer's customer.” 

Jaye Nardo

General Manager

Kenco Oil and Gas Products DC

Kenco Oil & Gas Products, Savings = $10,000  per month per facility 

Kenco Group, or Kenco, is a privately held Chattanooga, TN-based company that provides logistics services. Kenco specializes in distribution and fulfillment, transportation management, material handling services, and warehouse real estate management. Its headquarters is located in Chattanooga, Tennessee. Kenco was founded in August 1950 by Jim Kennedy Jr. and Sam Smartt under the name Cherokee Warehouses. Cherokee Warehouses owned a single 100,000 square-foot warehouse in Chattanooga, Tennessee. Cherokee Warehouses became Kenco with the signing of its first dedicated contract warehousing arrangement with Dupont in 1967. As of 2015, Kenco was managing over 30 million square feet of warehouse space in North America. 

This DC ships a lot of engine oil to the retailers and many other customers. The oil was shipped in smaller packs that are sold in retailers such as Walmart, Auto Zone, Pep Boys and other auto stores, also the oil is shipped in barrels to other larger customers. Without LoadProof this DC was getting a lot of chargebacks from the retailers, with LoadProof Jay was able to push back and prove that it was not the mistake of the DC and was able to make a turn-around in the relationship with the retailer. 

Testimonial

"LoadProof helps since the platform allows you to upload after taking the pictures without needing to use cables. It is a big asset at our site, since it is so easy to download onto phones and iPads." 

Adriana Benavides

Quality Coordinator
Kenco

Kenco

Kenco Group, or Kenco, is a privately held Chattanooga, TN-based company that provides logistics services. Kenco specializes in distribution and fulfillment, transportation management, material handling services, and warehouse real estate management. Its headquarters is located in Chattanooga, Tennessee. Kenco was founded in August 1950 by Jim Kennedy Jr. and Sam Smartt under the name Cherokee Warehouses. Cherokee Warehouses owned a single 100,000 square-foot warehouse in Chattanooga, Tennessee. Cherokee Warehouses became Kenco with the signing of its first dedicated contract warehousing arrangement with Dupont in 1967. 

As of 2015, Kenco was managing over 30 million square feet of warehouse space in North America. Adriana is the Quality Inspection expert that evaluated the quality of the inbound shipments for a Kenco facility that shipped Oil and Petroleum products. With LoadProof Adriana was able to document the quality infractions and was able to relay the issues with proof leveraging LoadProof.  

Testimonial

Post Consumer Brands

The Story of Post-Consumer brands started in 1895 as Post, founded by C.W. Post. In 2015, Post Foods bought MOM brands (formerly Malt-O-Meal Co.) and became as Post Consumer Brands which is the third-largest cereal company in the United States with its headquarters in Lakeville, Minnesota. Post-Consumer Brands is in the Packaged Food industry sells about 140 breakfast cereal varieties such as oats, pebbles, wheat etc... They have more than 2800 employees and produce $421 million in sales. The company's mission - is to help make the world a better place, and they do this through their dedication to doing business the right way and engaging in efforts to create meaningful change for individuals and communities. Post-Consumer Brands are continually innovating and adapting for customers and clients to ensure that their products meet the needs of people for taste, value and preference. 
"LoadProof helps us with the following:
  • Capture damage from incoming loads to DC’s from Manufacturing plants or DC to DC transfers, provide feedback as needed
  • Capture load securement.
  • Capture as many loads as we can stage or while being loaded to validate load condition to customer. With these capabilities we are able to better serve our customers.

Paulette Johnson


Compliance Manager
Post Consumer Brands

Start Saving in Freight Claims and Chargebacks, 
Today, For a Very Low Price! 

Testimonial

"I like that everything you need is within the app, such as camera, video, trailer and load options. Another thing that is great about the app is that it collects all photos, videos by time and date on the website. This app really helps my site in inspecting the trailers or if we have issues with incorrect seals and after we load trailers. Makes the process very easy when I need to upload data."

Warehouse Operations Manager


Global Play & Entertainment Company

This is an American multinational conglomerate with toy, board game and media assets head quartered in Rhode Island. This company owns several trademarks and brands that are very well known in the kids toys industry. It also spawned TV shows to promote its products. Originally started by three Jewish brothers, the company is a $4.5 billion behemoth in the toys industry in the world now. These guys were looking for a system of record to store the photos and show the Supply Chain community they worked with that the condition of the loads that left their facilities. So they turned on LoadProof in two of their facilities that are operated by a 3PL partner. 

Now with LoadProof not only they are able to provide visibility on the condition of their loads to their partners, they are able to also internally go back whenever they needed in order to confirm the condition of the loads. 

Kenco Consumer Electronics

Testimonial

“The workflow inside LoadProof is so easy, the steps are so simple for us to retrieve the data.

I can even tell where the driver is by looking at the data.

It has made our life so much easier; we would have to follow 10 steps to get out data before, but with LoadProof we are able to retrieve data in just 3 steps.
This saves a lot of time for us. LoadProof is like a mini transportation system for us.” 

David Conover

Transportation Operations Manager

Kenco Consumer Electronics DC

Kenco Group, or Kenco, is a privately held Chattanooga, TN-based company that provides logistics services. Kenco specializes in distribution and fulfillment, transportation management, material handling services, and warehouse real estate management. Its headquarters is located in Chattanooga, Tennessee. Kenco was founded in August 1950 by Jim Kennedy Jr. and Sam Smartt under the name Cherokee Warehouses. Cherokee Warehouses owned a single 100,000 square-foot warehouse in Chattanooga, Tennessee. Cherokee Warehouses became Kenco with the signing of its first dedicated contract warehousing arrangement with Dupont in 1967. As of 2015, Kenco was managing over 30 million square feet of warehouse space in North America. This DC delivered consumer appliances to the customer’s residences. At the time of delivery, the delivery personnel are able to take picture of the condition of the  product at the time of delivery. 

They are also able to share these pictures with the Original Equipment Manufacturer, on behalf of whom they made the delivery, this made the process overall much more transparent and improved Supply Chain Visibility for all the parties. 

Testimonial

"Load Proof has helped us capture everything from a BOL picture to a container seal, best of all it's an easy access tool for both the Third Party Logistics Service provider and the customer."

Warehouse Operations Manager


Global Leader in the Design & Manufacture of High-Performance Protective Cases 

This is a company that makes high performance protective cases for anything and everything. This is an American multinational company that designs and manufactures portable lighting systems, temperature-controlled packaging and protective cases. Their products are used in many industries including military, law enforcement, fire safety, and consumer entertainment. The company's flagship product, high performance protective cases, are molded plastic cases that seal with an airtight and watertight gasket. It is based in Torrance, California. 

These guys decided to roll out LoadProof because they wanted to secure proof of the condition of the product that left their facility so they can share the proof when needed with their Supply Chain partners including the 3PL that operated multiple facilities for them. 

Start Saving in Freight Claims and Chargebacks, 
Today, For a Very Low Price! 

CUSTOM JAVASCRIPT / HTML

Who is this for ?

CUSTOM JAVASCRIPT / HTML

If you are a

  • Warehouse Manager with Assistants spending way too many hours organizing the photos, searching for photos and you just can’t get the photos you needed quickly, and you are just tired of this and you are looking for a better way to do this, then stick around. 
  • ​​Warehouse Manager that has a file folder (Google Drive or Microsoft SharePoint) based photo organizing system, and you are tired of spending hours & hours searching for photos manually and you are looking for a better way to do this, then stick around.
  • ​​​Warehouse Manager that is tired of receiving way too many unfair Retailer charge backs, then stick around.
  • ​​Warehouse Manager that is tired of receiving way too many unfair Amazon Chargebacks, then stick around.
  • ​​Warehouse Manager that is tired of receiving way too many damage claims, then stick around.
  • ​​Warehouse Manager that is tired of too many rejected loads, then stick around.
  • ​Warehouse Manager that is shipping their products perfectly, but still getting blamed even though the damages are caused by someone else, then stick around.
  • ​​Warehouse Manager looking for cost savings and efficiency within your Supply Chain, then stick around.
  • ​​Warehouse Manager with freight claims that are taking forever to get paid and are tired of it, then stick around.
  • ​​Warehouse Managers that want to improve the quality of loads your people are shipping and you think your people can do better, then stick around.
  • ​​Warehouse Managers that are working with 3PLs, you want to follow the trust but verify principle & you want proof from them, that they did a great job, then stick around.
  • ​​Warehouse Manager eyeing that promotion, you are looking for a great product that will add value to your organization, so you can implement that, get the kudos and get promotion as well, like many of our customers have gotten promotion, then stick around.
  • ​​Warehouse Manager that has just started with a new employer and you want to show your skills & expertise and you are looking for a good tool to deploy in your facility so you can add some solid value to this new employer and make yourself indispensable to them, then stick around.
  • ​​Warehouse Manager losing sleep because you are worried you are going to get that dreaded chargeback deduction email, then stick around.
  • ​​Warehouse Manager absorbing the cost of the damage, even though it is not your fault, because you did not have proof to show that you and your team did your job right, then stick around.
  • ​​Warehouse Manager absorbing the cost of the damage, even though it is not your fault, because you did not want to lose that relationship with that brand name or OEM customer. With Proof you could tell, Hey this is not our mistake, please take a look at these photos, but you are not able to do that, because you don’t have proof, then stick around.
  • ​​Warehouse Manager that wants to document the quality issues as part of Inbound Quality Audit process, so that you can share those proofs with your vendors or manufacturing plants, then stick around.
  • ​​Warehouse Manager that is going to lose your job due to Retail Chargebacks, Damage Claims, Freight Claims, Rejected loads etc, then stick around.

Who is this not for ?

  • Warehouse Manager that does not have any Retail Chargebacks
  • ​Warehouse Manager that does not have any Freight Claims 
  • ​Warehouse Manager that does not have any Rejected loads
  • ​Warehouse Manager that does not have any Damage claims 
  • ​Warehouse Manager that does not see any opportunity to improve the quality of the loads that are shipped by your people 
  • ​Warehouse Manager that does not have any Quality Issues as part of their receiving process
  • ​​Warehouse Manager that likes losing money – add a smiley face – emphasize humor 
  • ​Warehouse Manager that likes paying hefty retailer chargebacks
  • ​Warehouse Manager that doesn’t care about the efficiency and throughput of your Distribution Center
  • ​Warehouse Manager that doesn’t want to get promoted in your organization
  • ​Warehouse Manager that doesn’t want to sleep peacefully 
  • ​Warehouse Manager that always wants to have that butterflies in your stomach feeling on when you are going to receive the next chargebacks and or automatic deduction email 

Core Concept

Large Call to Action Headline